topic Re: NordVpn Sock5 in Broadband

NordVpn Sock5

Emneth Design — Tue, 26 Apr 2022 11:41:50 GMT

Hi folks

Can someone from TT please tell me if the Nordvpn socks5 servers are blocked? I use socks5 proxy for legal business file torrents and until yesterday I was using another proxy service which suddenly stopped so moved to nordVPn and while all the settings are correct nothing moving at all.

Spoke to Nordvpn and they say its a talktalk issue?

I am about to reset the router but thought I'd ask what's gong on first?

Using FAST5364 3.00 SG4K100136

Thanks in advance

Re: NordVpn Sock5

Anonymous — Tue, 26 Apr 2022 12:03:21 GMT

Hello,

Can you please update your community profile to include your:

Name
Telephone number
Alternative contact number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

Thanks

Re: NordVpn Sock5

Emneth Design — Tue, 26 Apr 2022 12:28:42 GMT

Thank you I've now done this.

Re: NordVpn Sock5

Debbie-TalkTalk — Tue, 26 Apr 2022 12:34:39 GMT

Hi Emneth Design

Thank you. I will need to make a change to your router firmware. When would be the best time to do this?

We advise to leave the router switched on without being rebooted, whilst we update the FW. The update should take no longer than 15 minutes.

Thanks

Debbie

Re: NordVpn Sock5

Emneth Design — Tue, 26 Apr 2022 12:56:51 GMT

Good afternoon Debbie - I was about to reset the router first - should I bother or just go with the change to the router firmware you mentioned?

Re: NordVpn Sock5

Debbie-TalkTalk — Tue, 26 Apr 2022 13:00:07 GMT

Hi Emneth Design

I will do the firmware update now, you shouldn't need to reset the router. I will post back here once the FW has been updated.

Thanks

Re: NordVpn Sock5

Debbie-TalkTalk — Tue, 26 Apr 2022 13:08:01 GMT

Hi Emneth Design

The firmware has now been updated, please can you retest and let us know how the connection compares.

Thanks

Debbie

Re: NordVpn Sock5

Emneth Design — Tue, 26 Apr 2022 13:11:06 GMT

Thanks once again Debbie - that change in the firmware appears to have done the trick 🙂 Was this a firmware "downgrade" to a previous version or a newer "fixed" version (not that it matters if it works it's just in case it happens again) 🙂

Appreciate the help.

Andy

Re: NordVpn Sock5

Debbie-TalkTalk — Tue, 26 Apr 2022 13:15:06 GMT

Hi Emneth Design

I'm so glad to hear this 🙂

It's a new/different version but the next version they roll out will have the fix for this VPN issue.

Thanks

Debbie