topic Re: Unable to connect to VPN in Broadband

Unable to connect to VPN

Kay_J — Thu, 28 Apr 2022 13:22:02 GMT

Has there been an upgrade? My IT department has been trying to connect me to my company VPN and cannot. They think it is a problem with my router - can anyone help?

Re: Unable to connect to VPN

Karl-TalkTalk — Thu, 28 Apr 2022 13:24:59 GMT

Can you please add your home phone number to your 'Community Profile' so I can pick this up for you.

Thanks

Karl.

Re: Unable to connect to VPN

Kay_J — Thu, 28 Apr 2022 13:32:17 GMT

Where can I find my telephone number?

Re: Unable to connect to VPN

Karl-TalkTalk — Thu, 28 Apr 2022 13:33:45 GMT

Or you can add your account number. These details are usually on your paperwork or in My Account.

Thanks

Karl.

Re: Unable to connect to VPN

Kay_J — Thu, 28 Apr 2022 13:38:48 GMT

I have added my telephone number to the link

Re: Unable to connect to VPN

Karl-TalkTalk — Thu, 28 Apr 2022 13:46:13 GMT

I've made a change, try the VPN now.

Thanks

Karl.

Re: Unable to connect to VPN

Kay_J — Thu, 28 Apr 2022 13:47:41 GMT

I'm connected. Thanks

Re: Unable to connect to VPN

Karl-TalkTalk — Thu, 28 Apr 2022 13:48:08 GMT

You're Welcome 🙂

Regards

Karl