topic Sagemcom-FAST5364 firmware update request in Broadband

Sagemcom-FAST5364 firmware update request

algimantas87 — Fri, 29 Apr 2022 13:13:29 GMT

Hi, im on Sagemcom-FAST5364 SG4K100130 firmware, how do i get latest firmware?

Karl-TalkTalk — Fri, 29 Apr 2022 13:26:13 GMT

do you use VPN to work from home ?

Also please add your home phone number to your 'Community Profile'

Thanks

Karl.

algimantas87 — Fri, 29 Apr 2022 13:50:21 GMT

no, I dont work from home, details has been updated

Karl-TalkTalk — Fri, 29 Apr 2022 14:05:20 GMT

Your router has been updated.

Karl.

algimantas87 — Fri, 29 Apr 2022 15:05:17 GMT

Thanks, but after this update, my internet connection disconects every 1minute , for couple of minutes, back for minute and when again disconnects.

Gliwmaeden2 — Fri, 29 Apr 2022 18:40:35 GMT

Staff won't be back on here before Tuesday, @algimantas87.

You can reach Talktalk directly:

I'll move your duplicate post out of the way.

Debbie-TalkTalk — Mon, 02 May 2022 07:12:00 GMT

Hi algimantas87

I'm really sorry to hear this.

Are you still experiencing this issue?

Thanks

Debbie

algimantas87 — Mon, 02 May 2022 08:13:55 GMT

Hi Debbie,

Nah after few hours it fixed itself. Have no problem now.

Debbie-TalkTalk — Mon, 02 May 2022 08:23:32 GMT

Hi algimantas87

I'm so glad to hear this. If you do experience any further issues then please let us know.

Thanks

Debbie 🙂