topic Re: Packet loss for the last 4 days in Broadband

Packet loss for the last 4 days

Shaun1990 — Tue, 03 May 2022 22:38:48 GMT

Hi i have been getting packet loss while gaming for the last 4 days and its unplayable is they anyone who can help me ?

Thank you

Re: Packet loss for the last 4 days

Anonymous — Wed, 04 May 2022 06:39:39 GMT

Hello,

Can you please update your community profile to include your:

Name
Telephone number
Alternative contact number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

Thanks

Re: Packet loss for the last 4 days

Shaun1990 — Wed, 04 May 2022 16:53:50 GMT

i updated my info

Re: Packet loss for the last 4 days

Anonymous — Thu, 05 May 2022 05:04:19 GMT

Hello,

Thank you. I've run a test on the line now which hasn't detected a fault, however I can see that the sync speed is varying slightly and I can also see some re-connections on the line. Does your main socket have a test socket please?

Thanks