topic VPN connection no longer working in Broadband

VPN connection no longer working

sarahmmg — Fri, 06 May 2022 11:10:29 GMT

I am no longer able to connect to my work VPN.

Just suddenly stopped working last Friday. Have tried all the suggested fixes and nothing working.

Have seen similar posts saying a firmware might need updated?

Can someone please help me?

Thanks

Karl-TalkTalk — Fri, 06 May 2022 11:14:58 GMT

Can you please add your home phone number to your 'Community Profile' so I can pick this up for you.

Thanks

Karl.

sarahmmg — Fri, 06 May 2022 11:18:05 GMT

Hi Karl - should be done now - thanks

Karl-TalkTalk — Fri, 06 May 2022 11:23:01 GMT

Pushing the firmware will take you offline for about 10 minutes, am I ok to do this now ?

Thanks

Karl.

sarahmmg — Fri, 06 May 2022 11:24:53 GMT

yes please go ahead

Karl-TalkTalk — Fri, 06 May 2022 11:32:49 GMT

All done, please test now.

Thanks

Karl.

sarahmmg — Fri, 06 May 2022 11:37:12 GMT

Brilliant Karl - all working - thankyou

Karl-TalkTalk — Fri, 06 May 2022 11:38:00 GMT

You're Welcome 🙂

Regards

Karl