topic Re: WHERE IS MY FREE ECHO DOT , I RENEWED MY CONTRACT 4 MONTHSAGO AND AM STILL WAITING FOR IT. in Broadband

WHERE IS MY FREE ECHO DOT , I RENEWED MY CONTRACT 4 MONTHSAGO AND AM STILL WAITING FOR IT.

BOUNCEY — Wed, 11 May 2022 14:06:45 GMT

It is impossible to contact you, LIVE CHAT is a JOKE, you can not activate it, please contact me and resolve why I never received my Echo dot as part of my contract renewal. I am within my rights to cancel and join BT.

Re: WHERE IS MY FREE ECHO DOT , I RENEWED MY CONTRACT 4 MONTHSAGO AND AM STILL WAITING FOR IT.

nogglet — Wed, 11 May 2022 14:47:23 GMT

I had to phone them about it 4 times before I got mine. In the end they said they had sent the email but I must have deleted it.

Keep nagging them.

Re: WHERE IS MY FREE ECHO DOT , I RENEWED MY CONTRACT 4 MONTHSAGO AND AM STILL WAITING FOR IT.

Arne-TalkTalk — Fri, 13 May 2022 11:27:04 GMT

Hi @BOUNCEY

I can help with this I first need to confirm some security questions

I have sent you a PM on the community

Regards

@nogglet can you start your own topic and I can investigate