topic Re: Wi-Fi optimisation in Broadband

Wi-Fi optimisation

gghopkins — Sat, 14 May 2022 07:38:42 GMT

Since the latest software update, my 2.4G Wifi channel selection keeps changing from channel 11 to Channel 1, which causes interference problems from my neighbours Wifi.

Can you please turn off Wifi optimisation for me, please!

Thank you in advance!

Re: Wi-Fi optimisation

Skynet_TX — Sat, 14 May 2022 19:33:27 GMT

Hi @gghopkins,

As you have discovered, a new firmware update being applied switches Wi-Fi Optimisation back on !. The support team will be able to switch it off again for you when they return on Monday.

Re: Wi-Fi optimisation

Debbie-TalkTalk — Mon, 16 May 2022 06:16:18 GMT

Hi gghopkins

I have switched the WIFI optimisation off, please let us know how the connection compares.

Thanks

Debbie