topic Re: Postage Bag not delivered in Broadband

Postage Bag not delivered

hsnharmanci — Tue, 10 May 2022 17:36:14 GMT

I cancelled my broadband contract as I would be moving out of the UK. Although I had contacted the TalkTalk team to request a pre-paid postage, I didn't receive it on time and left the country last week. Still, my landlady agreed to send the equipment, but I don't know whether the postage from Talktalk reached the address? How can I find out the kit has arrived? Is there someone to help me to send another kit and ensure that it arrives at the address?

Re: Postage Bag not delivered

Divsec — Wed, 11 May 2022 06:35:09 GMT

Hi @hsnharmanci couldn't your landlady tell you?

Re: Postage Bag not delivered

hsnharmanci — Wed, 11 May 2022 08:52:31 GMT

Nop, she lives in another city. That's why, when she comes to the address, I need to make sure that the postage bag arrives.

Re: Postage Bag not delivered

Arne-TalkTalk — Mon, 16 May 2022 11:32:53 GMT

Hi hsnharmanci

The returns bag has been dispatched and should have already arrived.

Regards