topic Re: VPN Issue in Broadband

VPN Issue

RICH-JAY — Wed, 25 May 2022 07:33:34 GMT

Hi everyone,

Similar to many other posts, e.g.:

Solved: VPN issue - TalkTalk Help & Support

Been using this PC and Router combination to access my companies VPN for a long time working from home. Seems to have stopped working in the recently. VPN is standard profile through Windows. Other TalkTalk customers in my company seem to be having the same issue.

It appears that a small change in the Firmware is required to re-allow VPN connections.

Please can someone update the Firmware as needed.

Thanks

Re: VPN Issue

Debbie-TalkTalk — Wed, 25 May 2022 08:25:35 GMT

Hi RICH-JAY

Apologies for this.

I've made a change to your router firmware, please can you retest?

Thanks

Re: VPN Issue

RICH-JAY — Wed, 25 May 2022 08:30:07 GMT

All fixed thank you 🙂

Re: VPN Issue

Debbie-TalkTalk — Wed, 25 May 2022 08:31:23 GMT

Hi RICH-JAY

Perfect, thanks for letting us know 🙂

Debbie