topic Re: BROADBAND KEEPS DROPPING OUT in Broadband

BROADBAND KEEPS DROPPING OUT

fanildean — Tue, 31 May 2022 07:50:09 GMT

Hi,

over the past week the broadband has been dropping out randomly - sometimes with the router flashing white/orange and sometimes flashing orange - and seemed a bit slow yesterday evening.

I've tried re-seating the plugs, etc and it's plugged directly into the master socket 'test' socket, and i've tried powering down and restarting the router. could you check to see what's going on please?

Re: BROADBAND KEEPS DROPPING OUT

Anonymous — Tue, 31 May 2022 07:51:26 GMT

Hello,

Can you please update your community profile to include your:

Name
Telephone number
Alternative contact number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

Thanks