https://community.talktalk.co.uk/t5/Broadband/trying-to-contact-TalkTalk-about-moving-house-cannot-get-through/m-p/2891270#M839008 <P>can anyone help me, I am moving into a brand new building and want my broadband to continue with taltalk, unfortunately after 3 days of trying I cannot get through. I was told I needed to get in touch with this department as I could not instigate moving home through normal procedures</P> Sat, 04 Jun 2022 20:50:41 GMT PeteL1 2022-06-04T20:50:41Z https://community.talktalk.co.uk/t5/Broadband/trying-to-contact-TalkTalk-about-moving-house-cannot-get-through/m-p/2891270#M839008 <P>can anyone help me, I am moving into a brand new building and want my broadband to continue with taltalk, unfortunately after 3 days of trying I cannot get through. I was told I needed to get in touch with this department as I could not instigate moving home through normal procedures</P> Sat, 04 Jun 2022 20:50:41 GMT https://community.talktalk.co.uk/t5/Broadband/trying-to-contact-TalkTalk-about-moving-house-cannot-get-through/m-p/2891270#M839008 PeteL1 2022-06-04T20:50:41Z https://community.talktalk.co.uk/t5/Broadband/trying-to-contact-TalkTalk-about-moving-house-cannot-get-through/m-p/2891272#M839009 <P>Hi PeteL1</P> <P>&nbsp;</P> <P>The 'phone number was for the UFO team so that tells me you're in York and have a full fibre service via the UFO/Fibre Nation network that is now managed by CityFibre.</P> <P>&nbsp;</P> <P>Is your new home also in York and is it connected to the CityFibre network or a full fibre service via Openreach?</P> <P>&nbsp;</P> <P>If full fibre is available then I think a call to the Future Fibre team will resolve the home move issue as they should liaise with the home move team.</P> <P>&nbsp;</P> <P>The Future Fibre Support Hub is your go-to resource for information, guides and LiveChat with the Future Fibre Team.</P> <P>&nbsp;</P> <P><A style="color: #2c4047; text-decoration: underline;" title="Select here for the Future Fibre Support Hub" href="https://community.talktalk.co.uk/t5/FutureFibre/bd-p/FutureFibre" target="_blank" rel="noopener"><I class="fa fa-rocket fa-lg aria-hidden=">&nbsp;</I>Future Fibre Support Hub</A></P> <P>&nbsp;</P> <P><STRONG>LiveChat to the Future Fibre team</STRONG></P> <P>Opening hours are here: <A style="color: #2c4047; text-decoration: underline;" href="https://community.talktalk.co.uk/t5/Articles/Our-live-chat-team/ta-p/2230529#hours" target="_blank"><I class="fa fa-clock-o">&nbsp;</I>When to contact TalkTalk?</A></P> <DIV id="seArticleContent"><BR /> <DIV class="inlinenotification-information"> <P>TIP - Scroll down the Future Fibre Support Hub page to GET IN TOUCH. if you don't see a blue Chat now button then pause tracker blocking in the browser, ad-blockers or similar blocking software to avoid conflict with LiveChat's operation.</P> </DIV> </DIV> <P><STRONG>Calls to the Future Fibre team</STRONG> on 0345&nbsp;172&nbsp;0074 are free from a TalkTalk home 'phone but otherwise are at a standard landline call rate or included in your UK mobile allowance.</P> <P>&nbsp;</P> Sat, 04 Jun 2022 21:55:06 GMT https://community.talktalk.co.uk/t5/Broadband/trying-to-contact-TalkTalk-about-moving-house-cannot-get-through/m-p/2891272#M839009 Gondola 2022-06-04T21:55:06Z https://community.talktalk.co.uk/t5/Broadband/trying-to-contact-TalkTalk-about-moving-house-cannot-get-through/m-p/2892428#M839329 <P>HI <a href="https://community.talktalk.co.uk/t5/user/viewprofilepage/user-id/490583">@PeteL1</a></P> <P>&nbsp;</P> <P>Did you get through to the Future fiber team?</P> <P>&nbsp;</P> <P>&nbsp;</P> Thu, 09 Jun 2022 07:44:36 GMT https://community.talktalk.co.uk/t5/Broadband/trying-to-contact-TalkTalk-about-moving-house-cannot-get-through/m-p/2892428#M839329 Arne-TalkTalk 2022-06-09T07:44:36Z