topic Re: Broadband Usage in Broadband

Broadband Usage

joe942 — Tue, 07 Jun 2022 15:43:16 GMT

I am told by a TT colleague that I should be able to establish my Monthly and Yearly BB usage by logging on to my account. However I get a notice that says this information is not available.

So Community please help me.

Re: Broadband Usage

ferguson — Tue, 07 Jun 2022 16:33:58 GMT

I am not sure why you were told that. There was limited usage data available via My Account a while back, that seems to be interminably broken. Given that all TalkTalk plans offer unlimited data, what is your concern otherwise?

Re: Broadband Usage

Anonymous — Wed, 08 Jun 2022 05:52:06 GMT

Hello,

Can I just confirm, are you looking in Service Centre? We have raised an issue to our team for usage not updating over the last few weeks and the team are currently investigating this at the moment.

Thanks