topic Broadband router in Broadband

Broadband router

tinkersim1863 — Wed, 08 Jun 2022 14:27:09 GMT

I have a sagemcom router which keeps changing the WIFI channels. Can this channel optimisation be turned off please. Every time it changes the channel my connection drops and become unstable.

Re: Broadband router

Skynet_TX — Wed, 08 Jun 2022 17:54:21 GMT

Hi @tinkersim1863,

One of the support team here should be able to disable Wi-Fi Optimisation for you when they return tomorrow.

Re: Broadband router

Debbie-TalkTalk — Thu, 09 Jun 2022 05:31:09 GMT

Hi tinkersim1863

I have switched the WIFI optimisation off, please let us know how the connection compares.

I've also sent you a Private Message with a short survey for our Community Team.

Thanks

Debbie