topic Re: Log in and connect smart TV in Broadband

Log in and connect smart TV

Wener — Mon, 13 Jun 2022 08:03:01 GMT

This gets worse - cannot connect mt smart (samsung) TV because it asks for:

MAC address

IP address

Sub Mask

Gateway

DNS Server

Somebody from the community said that I did not need these cades as the TV would connect automaticly - well it does not after serveral attempts.

Also impossible to log on to my account for help - after entering e mail address and password the screen freezes after 30 seconds of tying to "connect" May have to go back to BT !!

Re: Log in and connect smart TV

Karl-TalkTalk — Mon, 13 Jun 2022 08:06:07 GMT

are you connecting your smart tv via wifi or via a direct cable to the router?

Thanks

Karl.

Re: Log in and connect smart TV

Gondola — Mon, 13 Jun 2022 08:23:31 GMT

Top tip: If your TV was connected to the former BT Hub via Wi-Fi then either:

Go to the TV Wi-Fi settings and update those to the TalkTalk Hub Wi-Fi Name and password
Or change the TalkTalk Wi-Fi Name and password to the same as you were using for the BT Hub
NB No change needed if you're connecting the TV via Ethernet cable to the TalkTalk Hub. Setup is automatic