topic Re: Router replacement in Broadband

Router replacement

Bookworme — Mon, 13 Jun 2022 12:20:16 GMT

Hi I need my router replaced how do I go about it I wrote it on someone else topic the issue but I’m too exhausted to write it again

Re: Router replacement

Debbie-TalkTalk — Mon, 13 Jun 2022 12:23:17 GMT

Hi Bookworme

Thank you for creating a new topic. Please can you add your name and TalkTalk landline number to your Community Profile (by clicking on your Community username and then personal information)

I can then send you a replacement router.

Thanks again.

Debbie

Re: Router replacement

Bookworme — Mon, 13 Jun 2022 14:22:55 GMT

Thank you so much will the replacement be free and how long will it take I have a small child and we haven’t got internet I have to use my hotspot and it’s slow thank you so much

Re: Router replacement

Bookworme — Mon, 13 Jun 2022 14:23:29 GMT

I have added the information you have asked for thank you

Re: Router replacement

Karl-TalkTalk — Mon, 13 Jun 2022 14:29:53 GMT

A New router is on the way 🙂

Thanks

Karl.