topic Re: Unable to access certain websites since hub firmware upgrade in Broadband

Unable to access certain websites since hub firmware upgrade

Daviesm — Fri, 08 Jul 2022 17:22:43 GMT

For some reason I’m unable to access the National lottery website via my Wi-Fi hub but can access it using a hotspot. This has happened since the firmware upgrade to my Wi-Fi hub. Also my son still cannot connect to the internet using his Nintendo switch and we have sought help from Nintendo who concluded it is to do with the talk talk Wi-Fi and Otha g to do with Nintendo. This has been proven by being able to access the internet on the Nintendo switch using a hotspot. Please help. Y son has been without his Nintendo switch for weeks now and is very upset.

Re: Unable to access certain websites since hub firmware upgrade

martswain — Fri, 08 Jul 2022 17:56:22 GMT

Check HomeSafe settings.

Check the router firewall settings.

Re: Unable to access certain websites since hub firmware upgrade

Anonymous — Mon, 11 Jul 2022 05:50:15 GMT

Hello,

Are you using HomeSafe or in particular KidSafe?

Thanks