topic Re: eero 6 in Broadband

eero 6

Robbie2615 — Tue, 02 Aug 2022 09:57:26 GMT

I,m having a problem with the connection between my eero 6 and my Ipad and my Lenovo ideapad Laptop. When game playing, at times the game will slow down which is annoying. The download speed to my eero 6 is abut 140 - 150 Mbps. Any suggestions

Re: eero 6

Debbie-TalkTalk — Tue, 02 Aug 2022 10:15:44 GMT

Hi Robbie2615

I'm sorry to hear this.

Have you had a look at this help page? Problems connecting a device to eero - TalkTalk Help & Support

Thanks

Re: eero 6

Robbie2615 — Tue, 02 Aug 2022 11:59:02 GMT

Hi Debbie-talktalk, The problem is not the connection to eero 6 which is connected, but, when using the devices to play a game the connection or something else causes the game to run slowly. It is also intermittent. Hence why I suspect that there is a fall off in the speed from eero 6 to the Ipad/Laptop at times. I live in a normal 3 bedroom semi - detached house so the signal does not have to travel through multiple walls and floors etc.

Re: eero 6

Anonymous — Tue, 02 Aug 2022 12:04:39 GMT

Hello,

Ok thanks for confirming. Have you noticed if this happens at a specific time of the day? If you run a speed test when this happens, what speeds do you see?

Thanks