topic Re: Keeping landline in Broadband

Keeping landline

dazzleking — Sun, 31 Jul 2022 21:56:44 GMT

My current contract with TalkTalk is up, and i have the option of switching to a competitor, but i have been told i cannot keep my landline number if i change providers. I am not moving home, so whats the issue with keeping my number, can anyone explain please?

Re: Keeping landline

Gliwmaeden2 — Sun, 31 Jul 2022 22:48:43 GMT

It might depend which company you are moving to as they don't always have porting agreements, @dazzleking.

For example:

https://community.talktalk.co.uk/t5/Home-Phone/Vodafone-say-that-can-t-port-a-landline-number-fromTalk-talk/td-p/2888296

Re: Keeping landline

Arne-TalkTalk — Thu, 04 Aug 2022 09:25:20 GMT

Hi dazzleking

Sorry that you are thinking of leaving us.

There shouldn't be any issues transferring the number the provider should follow the gaining provider process and request the number off us.

Regards