topic Re: White light not working on router box since Ive returned from holiday in Broadband

White light not working on router box since Ive returned from holiday

Stephanie9 — Sun, 04 Sep 2022 15:30:37 GMT

My wi fi has been working perfectly before my holiday. Since switching it back on today there is no white light and no WiFi, phone or TV working. Telegraph pole near me has been replaced, not sure why I won't connect . Please advise.

Re: White light not working on router box since Ive returned from holiday

fr8ys — Sun, 04 Sep 2022 16:40:22 GMT

Hi,
You are in the staff's queue for a response.
For a quicker reply can you please ensure you have your personal information up to date in your profile including your TalkTalk landline phone number so your account can be traced. Link here - https://community.talktalk.co.uk/t5/user/myprofilepage/tab/personal-profile:personal-info
If you are unsure of your phone number, you can find this in My Account or dial 17070 from your landline phone and this will confirm the number for you.
Please post back when done.
Thank you

Re: White light not working on router box since Ive returned from holiday

Anonymous — Mon, 05 Sep 2022 06:37:51 GMT

Hello,

Can you please update your community profile to include your:

Name
Telephone number
Alternative contact number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

Thanks