topic Re: No internet for min 8 days in Broadband

No internet for min 8 days

Laurenr — Sat, 24 Sep 2022 20:37:47 GMT

Iv had no internet for 3 days no one will help me an engineer will be coming in 8 days I’m at the end of my tether! I’m going to miss my online uni and I haven’t had any useful suggestions when I ring! Is there anyway for a quicker resolution than 8 days? Thanks

Re: No internet for min 8 days

Gliwmaeden2 — Mon, 26 Sep 2022 06:39:52 GMT

Chat is available live in the morning - too late for any Talktalk support tonight.

Check all opening hours here, @Laurenr :

https://community.talktalk.co.uk/t5/Articles/How-to-contact-TalkTalk-Broadband/ta-p/2230529

You might be better trying to share wifi at a friend or neighbour's, or at least fixing it up, in case nothing can be done within the week.

You'll usually have been given the first appointment available.

Staff won't be back on here before Monday.

They'll need to identify your account, so please complete your community forum profile. Go via your avatar/name; settings; launch profile wizard.

Re: No internet for min 8 days

Anonymous — Mon, 26 Sep 2022 05:46:41 GMT

Hello,

Can you please update your community profile to include your:

Name
Telephone number
Alternative contact number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

Thanks