Finer details

Goldie42 — Sun, 02 Oct 2022 22:17:17 GMT

Hi,

I am thinking of maybe investing in Sky Glass but know it needs an appropriate broadband service.

Currently I have Fibre 35 with you.

I was thinking I may need to upgrade, but I need to check a few things first that I cannot find on your website...

Given that I will be streaming video almost 100% of the time and some may well be in HD I wondered what the minimum spec service you would recommend would be. I also need to be sure there is no data cap as I know this amount of streaming will take a LOT of data.

I am also interested if you apply any throttling should the data usage exceed certain limits. Of course if I am streaming all my TV services, I do not want to find that at a certain point the service drops.

Also do you offer any guaranteed speeds or are they just quoted as averages?

Thanks

Colin.

Re: Finer details

Gliwmaeden2 — Sun, 02 Oct 2022 22:42:54 GMT

The specifics of your speeds for the account you are on are detailed in Service Centre, @Goldie42.

Your speed won't be throttled and data download is unlimited (but subject to fair usage).

Read the Ts&Cs, linked at the foot of any TT page.

For any new service / renewal / upgrade you would need to get specific details by phoning up:

03451 720088 after 9am.

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Finer details

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