topic Connection keeps dropping off in Broadband

Connection keeps dropping off

quwexava — Mon, 03 Oct 2022 07:44:18 GMT

It’s getting exhausting now! Engineer has been out to fix the line, replaced one of the cables, all good for a month. Now we are back to being unable to connect to the router or it constantly disconnecting from devices. How do I order a new router? I work from home and teach live zoom classes, constantly having to tether off my phone!

Re: Connection keeps dropping off

Anonymous — Mon, 03 Oct 2022 07:46:36 GMT

Hello,

Can you please update your community profile to include your:

Name
Telephone number
Alternative contact number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

Thanks