topic Re: Router firmware upgrade in Broadband

Router firmware upgrade

mhumphrey78 — Tue, 27 Sep 2022 18:02:27 GMT

Can you pease upgrade my router firmware to 1.06t for router DG8041W

Thanks

Re: Router firmware upgrade

Skynet_TX — Tue, 27 Sep 2022 19:08:10 GMT

The support team should be able to help with this tomorrow.

Are you having the 'Kernel Panic' problem ?, as the only change in this version of firmware compared to 1.05t is the fix for that specific issue.

Re: Router firmware upgrade

Anonymous — Wed, 28 Sep 2022 05:32:48 GMT

Morning,

Can I just confirm, are you experiencing any specific issues with your connection?

Thanks

Re: Router firmware upgrade

mhumphrey78 — Wed, 28 Sep 2022 09:30:32 GMT

My internet keeps dropping out, I found on another post that a router update might sort this out?

Re: Router firmware upgrade

Debbie-TalkTalk — Wed, 28 Sep 2022 09:37:48 GMT

Hi mhumphrey78

Thanks for your reply.

I've completed a line test hasn't detected any faults.

When would be the best time to make the change to the router firmware?

We advise to leave the router switched on without being rebooted whilst we update the FW. This should take no longer than 15 minutes to update.

Thanks

Re: Router firmware upgrade

mhumphrey78 — Wed, 28 Sep 2022 09:39:31 GMT

Now is good there is no one home but it is switched on

Re: Router firmware upgrade

Karl-TalkTalk — Wed, 28 Sep 2022 10:02:47 GMT

I've updated the router to v1.06t, see if this helps.

Karl.

Re: Router firmware upgrade

mhumphrey78 — Wed, 28 Sep 2022 10:59:06 GMT

Thank you for your help 👍

Re: Router firmware upgrade

Karl-TalkTalk — Wed, 28 Sep 2022 11:00:49 GMT

You're Welcome 🙂

Regards

Karl

Re: Router firmware upgrade

Debbie-TalkTalk — Mon, 03 Oct 2022 08:04:42 GMT

Hi mhumphrey78

How has the connection been since the firmware update?

Thanks

Re: Router firmware upgrade

mhumphrey78 — Mon, 03 Oct 2022 09:30:16 GMT

Hi, it has been better but still dropping out, I had someone from talktalk change my configuration last night so will see how it goes,

Thanks

Re: Router firmware upgrade

Debbie-TalkTalk — Mon, 03 Oct 2022 09:50:56 GMT

Hi mhumphrey78

Ok thank you. Please let us know how the connection is over the next few days.

Debbie

Re: Router firmware upgrade

Anonymous — Wed, 05 Oct 2022 09:55:19 GMT

Morning,

How have you found the connection/stability over the last 48hrs?

Thanks

Re: Router firmware upgrade

mhumphrey78 — Wed, 05 Oct 2022 14:35:50 GMT

I think it has been good, not been home much, I'll keep monitoring 👍

Re: Router firmware upgrade

mhumphrey78 — Wed, 05 Oct 2022 14:36:46 GMT

I think it has been good, not been home much, I'll keep monitoring 👍

Re: Router firmware upgrade

Karl-TalkTalk — Wed, 05 Oct 2022 14:39:18 GMT

Thanks for letting us know.

Karl.