topic Re: old acc in Broadband

old acc

hevebika — Thu, 06 Oct 2022 08:46:00 GMT

I am trying to sign up to talk talk, I had an account two years ago. It will not let me sign up as a new customer and when I log in it states that I am disconnected but will not show me any way to sign up again?

Re: old acc

Gondola — Thu, 06 Oct 2022 08:51:09 GMT

Hi hevebika

All you have to do is register for a new MyAccount using a different email address. You cannot use the same email address as used for the previous MyAccount.

Re: old acc

Arne-TalkTalk — Fri, 07 Oct 2022 13:23:21 GMT

Hi hevebika

Sorry that you are having problems, you may need to use a different email address.

Best option would be to call us on 03451720088 The will be able to see what is available.

Regards