topic Re: Router HG633 firmware download in Broadband

Router HG633 firmware download

iannSTC — Mon, 10 Oct 2022 08:39:58 GMT

here are the details for my router

Hardware version:

H.1.01

Software version:

v1.20ttb

Is this on the latest version?

The internet is slow and the wifi keeps dropping out.

I have reset the router it has no effect.

Thanks for any advice

I did post about an hour ago but seem the post was lost

Re: Router HG633 firmware download

Karl-TalkTalk — Mon, 10 Oct 2022 10:13:13 GMT

Firmware v1.20ttb is for a TalkTalk business router, are you a TalkTalk Business customer ?

Thanks

Karl.

Re: Router HG633 firmware download

iannSTC — Mon, 10 Oct 2022 11:00:06 GMT

Yes I am

Re: Router HG633 firmware download

Karl-TalkTalk — Mon, 10 Oct 2022 11:17:55 GMT

We can only support residential customers and update a residential HG633 to V2 firmware. I'm not sure what the latest version of Business firmware is available. You will need to contact TalkTalk Business directly to have them update the router.

Karl.