topic Re: The blue contact our team button is not working when I click on it in Broadband

The blue contact our team button is not working when I click on it

Adrian32 — Tue, 20 Sep 2022 10:24:46 GMT

Please contact us.

Updated on: 19/09/2022

We've found an issue with your connection and need to speak with you. Please chat with us using the link below.

Contact our team

This blue button will not work when I click on it, why?

I need to speak with somebody at TalkTalk regarding my connection speed. My speed has been running at roughly 64mbps for the last week and I pay for full fiber internet (Fibre 150). I need this sorted out straight away otherwise I am going to take it further.

Re: The blue contact our team button is not working when I click on it

Anonymous — Wed, 28 Sep 2022 10:48:27 GMT

Hello,

I'm sorry for the delay. Do you still need assistance with this?

Thanks

Re: The blue contact our team button is not working when I click on it

HelenS2 — Thu, 13 Oct 2022 16:42:57 GMT

I have exactly the same message as Adrian, and the blue button won't work. What now?

Re: The blue contact our team button is not working when I click on it

Anonymous — Fri, 14 Oct 2022 05:44:39 GMT

Morning,

I've just posted on your topic now.

Thanks

Re: The blue contact our team button is not working when I click on it

RobUTB — Tue, 10 Dec 2024 19:19:07 GMT

I have the same problem these two were reporting 2 years ago. Any answers yet?

Re: The blue contact our team button is not working when I click on it

Anonymous — Wed, 11 Dec 2024 07:00:25 GMT

Hi @RobUTB

I'm sorry to hear this. Please can you create your own topic and we can look into this for you.

Thanks

Michelle