topic Re: Joined via door to door need to leave in Broadband

Joined via door to door need to leave

LauraFrench — Sat, 15 Oct 2022 18:56:42 GMT

A door to door salesman came to our door and took some of our details, received an email that implies we're changing provider when we are not. Need a direct way to contact to end this,

Thank you

Re: Joined via door to door need to leave

ferguson — Sat, 15 Oct 2022 19:22:27 GMT

Who did you receive the email from? If it is your current provider, get back to them and tell them you do not want to go ahead.

Re: Joined via door to door need to leave

ferguson — Sat, 15 Oct 2022 19:27:44 GMT

Otherwise:

https://community.talktalk.co.uk/t5/Articles/How-to-contact-TalkTalk-Broadband/ta-p/2230529

Re: Joined via door to door need to leave

Arne-TalkTalk — Tue, 25 Oct 2022 08:45:40 GMT

Hi @LauraFrench

Thanks for your post

I can look into this but first, can you please update your community profile to include:

Name

Telephone number or account number.

Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

Regards