topic Remove Wi-Fi Optimisation on My Router in Broadband

Remove Wi-Fi Optimisation on My Router

gregoiruk — Mon, 17 Oct 2022 09:47:41 GMT

Hi - could someone from Talktalk please remove Wi-Fi Optimisation on my router? I need it to bind to channel 1, but it keeps defaulting back to channel 6 and there's too much congestion on that channel.

Thanks

Re: Remove Wi-Fi Optimisation on My Router

Chris-TalkTalk — Mon, 17 Oct 2022 09:55:22 GMT

Hi gregoiruk

I've turned off wifi optimisation as requested.

Chris

Re: Remove Wi-Fi Optimisation on My Router

gregoiruk — Mon, 17 Oct 2022 09:56:12 GMT

Thanks Chris - much appreciated

Re: Remove Wi-Fi Optimisation on My Router

Chris-TalkTalk — Mon, 17 Oct 2022 09:57:37 GMT

No problem 🙂

Re: Remove Wi-Fi Optimisation on My Router

gregoiruk — Tue, 18 Oct 2022 09:40:14 GMT

Hi @Chris-TalkTalk - can you check if Wifi Optimisation has turned off - it's defaulted back to channel 6 and needs to be on channel 1.

Thanks,
Greg

Re: Remove Wi-Fi Optimisation on My Router

Chris-TalkTalk — Tue, 18 Oct 2022 09:54:18 GMT

Hi Greg,

I've switched it off again, please let me know if you experience any further problems

Chris