topic Re: Switch off automatic channel selection in Broadband

Switch off automatic channel selection

David1721 — Wed, 19 Oct 2022 06:31:27 GMT

Hi,

Each time I manually select a channel for my WiFi, after a day or so this gets changed automatically to another channel.

Please could I get this turned off, so that when I choose a channel manually, it stays on that channel.

Re: Switch off automatic channel selection

Chris-TalkTalk — Wed, 19 Oct 2022 06:42:14 GMT

Hi David,

Which router do you have?

Chris

Re: Switch off automatic channel selection

David1721 — Wed, 19 Oct 2022 16:32:56 GMT

Sagemcom

Re: Switch off automatic channel selection

Debbie-TalkTalk — Thu, 20 Oct 2022 05:46:00 GMT

Hi David

Please can you add your TalkTalk landline number to your Community Profile, I can then switch off the WIFI optimisation.

Thanks

Debbie

Re: Switch off automatic channel selection

David1721 — Thu, 20 Oct 2022 07:14:00 GMT

Hi Debbie,

Thank you. I have now added this.

Re: Switch off automatic channel selection

Debbie-TalkTalk — Thu, 20 Oct 2022 07:19:53 GMT

Hi David

Thank you 🙂

The WIFI optimisation has now been switched off, please let us know how the connection compares.

Thanks

Debbie

Re: Switch off automatic channel selection

Debbie-TalkTalk — Fri, 21 Oct 2022 07:12:43 GMT

Hi David

How's the connection been since the WIFI optimisation was switched off?

Thanks

Debbie

Re: Switch off automatic channel selection

David1721 — Sat, 29 Oct 2022 14:31:02 GMT

Hi,

Connection OK for 2.4GHz - channel hasn't changed since set. However 5GHz is still changing after being set. Is it possible to switch off optimization for 5GHz too?

Re: Switch off automatic channel selection

Debbie-TalkTalk — Mon, 31 Oct 2022 06:51:18 GMT

Hi David1721

The WIFI optimisation has been fully switched off. Are you still experiencing this issue?

Re: Switch off automatic channel selection

David1721 — Thu, 09 Feb 2023 07:51:02 GMT

Hi,

This problem did go away, but has now returned.

Please could you switch off the WiFi Optimisation again? ( For 2.4GHz and 5 GHz)

Re: Switch off automatic channel selection

Debbie-TalkTalk — Thu, 09 Feb 2023 09:36:34 GMT

Hi David1721

Apologies, I've switched the WIFI optimisation off again.

Thanks

Debbie

Re: Switch off automatic channel selection

Debbie-TalkTalk — Fri, 10 Feb 2023 13:29:51 GMT

Hi David1721

How's the connection been since the WIFI optimisation was switched off?

Thanks

Debbie