topic Re: WIFI optimisation in Broadband

WIFI optimisation

Gaz4989 — Tue, 25 Oct 2022 11:24:45 GMT

Hi there, could someone please turn WIFI optimisation off for me it's selecting channel 1 all the time and I'm experiencing Wi-Fi drops as there are several other networks around me using the same channel.

Re: WIFI optimisation

Debbie-TalkTalk — Tue, 25 Oct 2022 11:30:24 GMT

Hi Gaz4989

Apologies for this.

I have switched the WIFI optimisation off, please let us know how the connection compares.

Thanks

Debbie

Re: WIFI optimisation

Gaz4989 — Tue, 25 Oct 2022 12:05:17 GMT

So quick, thanks Debbie, I'll let you know 👍

Re: WIFI optimisation

Debbie-TalkTalk — Tue, 25 Oct 2022 12:06:09 GMT

Hi Gaz4989

Thank you 🙂

Debbie

Re: WIFI optimisation

Gaz4989 — Tue, 25 Oct 2022 12:32:32 GMT

Looking better.

Top channel 1 and bottom channel 9.

Re: WIFI optimisation

Debbie-TalkTalk — Tue, 25 Oct 2022 12:28:14 GMT

Hi Gaz4989

I'm so glad to hear this 🙂

I will check in again with you tomorrow.

Thanks

Debbie

Re: WIFI optimisation

Debbie-TalkTalk — Wed, 26 Oct 2022 07:03:39 GMT

Hi Gaz4989

How was the connection last night?

Thanks

Debbie

Re: WIFI optimisation

Gaz4989 — Wed, 26 Oct 2022 09:44:22 GMT

Hiya Debbie, it's much better 👍

Thanks once again

Gaz

Re: WIFI optimisation

Debbie-TalkTalk — Wed, 26 Oct 2022 09:52:41 GMT

Hi Gaz

Perfect 🙂

I have sent you a Private Message with a link to a short survey for the Community.

Thanks again.

Debbie