topic Re: WiFi constantly dropping out (DG8041W-2.T5) in Broadband

WiFi constantly dropping out (DG8041W-2.T5)

Chribley — Tue, 25 Oct 2022 11:37:39 GMT

@KeithFrench Could you please send me your guide to troubleshooting this issues?

Many thanks,

Christopher Bradley

Re: WiFi constantly dropping out (DG8041W-2.T5)

KeithFrench — Tue, 25 Oct 2022 11:49:11 GMT

I will PM you a link for a guide of mine on Wi-Fi interference & initially look at the section called "Are you suffering from interference – prove it first". This section includes full details of Wi-Fi analysers that I recommend for Windows, Windows phone, Android and Apple operating systems. However, I have no way of testing the Apple product. Do not worry about interpreting the results, I will do that for you.

Please post the screenshots that I have requested in my guide (no photos please they can be difficult to read as text can get out of focus when zoomed in), from the analyser you are using (also in my attached guide). Please ensure that the analyser window is maximised (if Windows) before taking the screenshots & upload them via the "Insert Photos" button (in a mobile browser it's the picture icon) on the post editor's toolbar with the Size parameter set to Large. If they are too small, I will not be able to read them & although I can enlarge them, this puts the text out of focus. If you prefer PM them to me. If you do PM me, then please add a link in there to this thread, so that I can find it easily.

Re: WiFi constantly dropping out (DG8041W-2.T5)

KeithFrench — Tue, 25 Oct 2022 11:50:50 GMT

HI @Chribley

I can't PM you yet, as you do not have PMs enabled. If you reply requesting them to be enabled then I will be able to send them to you.

Re: WiFi constantly dropping out (DG8041W-2.T5)

Debbie-TalkTalk — Tue, 25 Oct 2022 11:53:15 GMT

Hi Chribley

I have enabled PMs.

Thanks @KeithFrench

Re: WiFi constantly dropping out (DG8041W-2.T5)

KeithFrench — Tue, 25 Oct 2022 11:55:46 GMT

Hi @Chribley

I have now sent you the PM. Thanks @Debbie-TalkTalk.

Re: WiFi constantly dropping out (DG8041W-2.T5)

Debbie-TalkTalk — Tue, 25 Oct 2022 11:56:53 GMT

No problem 🙂 @KeithFrench

Re: WiFi constantly dropping out (DG8041W-2.T5)

Chribley — Tue, 25 Oct 2022 12:30:55 GMT

Many thanks, Keith, I've downloaded the guide and will get back to you.

Re: WiFi constantly dropping out (DG8041W-2.T5)

Chribley — Tue, 25 Oct 2022 12:32:09 GMT

Thanks @Debbie-TalkTalk 🙂

Re: WiFi constantly dropping out (DG8041W-2.T5)

Debbie-TalkTalk — Tue, 25 Oct 2022 12:33:30 GMT

Hi Chribley

No problem 🙂

Thanks

Debbie