topic Re: Router has no power in Broadband

Router has no power

Ohall9 — Sun, 23 Oct 2022 17:11:33 GMT

My router has no power!

I've tried a number of different power sockets and everything else is working fine but the router.

Help!!!

Re: Router has no power

ferguson — Sun, 23 Oct 2022 17:47:19 GMT

If you would like the support team here to look into this for you make sure that your personal details including TalkTalk phone number and/or account number are complete on your community profile (click here) so that they can link your forum identity with your account and then wait for them to respond.

Re: Router has no power

Debbie-TalkTalk — Mon, 24 Oct 2022 06:12:32 GMT

Hi Ohall9

I'm sorry to hear this.

I have ordered you a replacement router, please allow 24-48hrs for this to arrive.

Please let us know how you get on.

Thanks

Debbie

Re: Router has no power

Debbie-TalkTalk — Wed, 26 Oct 2022 10:14:51 GMT

Hi Ohall9

Have you received the replacement router?

Thanks

Re: Router has no power

Ohall9 — Wed, 26 Oct 2022 20:39:40 GMT

Hi Debbie

Yes I did today thank you!