topic DNS ISSUE SAGEMCOM ROUTER in Broadband

DNS ISSUE SAGEMCOM ROUTER

lenapakhi — Fri, 28 Oct 2022 07:13:11 GMT

Hi I've been having the issue with DNS cutting internet nearly every day especially around midnight. Phoning up was no help but I found similar posts about the sagemcom router (bronze coloured). I seem to need either a new router or support changing settings/updating firmware.

Re: DNS ISSUE SAGEMCOM ROUTER

Divsec — Fri, 28 Oct 2022 08:08:16 GMT

Hi @lenapakhi the team here can help but you need to update your community profile with your landline phone number so they can identify your account, please don't post personal information here!

Re: DNS ISSUE SAGEMCOM ROUTER

Debbie-TalkTalk — Mon, 31 Oct 2022 06:30:33 GMT

Hi lenapakhi

Please can you add your name and TalkTalk landline number to your Community Profile, we can then take a look at this for you.

Thanks

Debbie