topic wifi in Broadband

wifi

Rocko — Mon, 31 Oct 2022 17:23:24 GMT

hello talktalk community, I had a sagemcom router fitted by engineer two days ago wifi keeps cutting out, and when working its buffering, TV is getting a stronger wifi signal from next doors house, any tips welcome, thankyou.

Re: wifi

Divsec — Thu, 17 Nov 2022 20:51:18 GMT

Hi @Rocko how are things when you connect via ethernet cable?

Your post has been escalated and you should hear tomorrow.

Have you tried rebooting your router?

Re: wifi

Gliwmaeden2 — Thu, 17 Nov 2022 21:41:53 GMT

@Rocko, somehow this thread was not in the queue for attention - I have made sure that it is now going to reach staff.

If you no longer need help with this, please let us know. It's been a while since you posted.

Re: wifi

Anonymous — Fri, 18 Nov 2022 06:54:11 GMT

Morning,

I'm sorry to hear this. I've run a test on the line which is clear. Can I just confirm, is the wired connection stable? Once we've confirmed this then we can offer more advice.

Thanks