topic Re: Two phone lines, removing one - can I simply then just connect router to the other in Broadband

Two phone lines, removing one - can I simply then just connect router to the other

Richard_AH — Tue, 01 Nov 2022 15:04:03 GMT

Hello all,

I have two phone line in my house. The router is connected to the one upstairs. I am having this line removed as the only thing i use it for is the router.

The laptop upstairs is wireless.

Can i then simply plug the router into the line downstairs ?

Or, is the router connected to the specific phone line etc and therefore would need further changes with talktalk to use it with the line downstairs.

Thanks

Re: Two phone lines, removing one - can I simply then just connect router to the other

KeithFrench — Wed, 02 Nov 2022 15:26:31 GMT

Yes, you can just move them over, however, depending on the router & house construction, the Wi-Fi may not be as good as it was upstairs, when the router is downstairs.

Re: Two phone lines, removing one - can I simply then just connect router to the other

nophead — Wed, 02 Nov 2022 15:45:51 GMT

Does your second line have its own number rather than being just an extension? If so I think you can't simply move it to a line with a different number as the account is tied to a phone number.

Re: Two phone lines, removing one - can I simply then just connect router to the other

Skynet_TX — Wed, 02 Nov 2022 19:50:17 GMT

Yep, it will very much depend on if it is two separate phone lines with two different phone numbers, or one phone line with two sockets.

If you have two different phone lines with two different phone numbers then you won't be able to just move the router, as your TalkTalk service will be being provided on a specific phone number (which will be shown when you log into 'My Account').

But if you just have one phone line with one phone number, and have multiple phone sockets on that line, then you would probably be able to move the router to any other socket, but this can still be dependent on how they are wired up. If the master socket (the one that the line goes to first) has two outlets on it (one for phone, and one for data) then Openreach will often wire those up so the router would only work in the data port of that master socket, and would not work in any other sockets.