BROADBAND DISCONNECTION

Hairydot61 — Tue, 08 Nov 2022 12:40:02 GMT

Trying to get a service that has been cut off is a joke, I have spent hours on the phone trying to resolve this issue, I got so desperate as to ask to talk to a manager and to be told "Managers are not taking call", what a joke, all my calls appear to be dropped as the people I'm talking to don't semm to have a clue.

I was cut of on 28th Sept, ...my 'case handler' advised me the quickest way of getting a service back was to order a new copper broadband service, this I did, I received an email contract on 24th Oct and a live date of 3rd November, this did not happen. I am really tired of talktalk.

been with them since 2004 or there abouts

Re: BROADBAND DISCONNECTION

Arne-TalkTalk — Wed, 09 Nov 2022 15:00:00 GMT

Hi @Hairydot61

Once the service is disconnected, the only option is to order a new service, the last order shows as rejected there is no explanation as to why sorry.

You will need call us again.

topic Re: BROADBAND DISCONNECTION in Broadband

BROADBAND DISCONNECTION

Re: BROADBAND DISCONNECTION