Router not turning on

duCoat — Fri, 18 Nov 2022 19:07:19 GMT

I had to unplug my router while doing some decorating, it now won't turn back on! Help please

Re: Router not turning on

Skynet_TX — Fri, 18 Nov 2022 20:35:20 GMT

If you have tried the router in a different mains socket that you know is working, and it is still dead, then the router or power supply may well have failed.

The Support Team on this community probably won't be around until Monday now, so you may get faster support by using the live chat or calling customer services on 0345 172 0088 over the weekend, however the Support Team here should respond to this topic early next week to help if you still need them.

For one of the TalkTalk Support Team on this community to be able to look into this you will need to update your community profile to include :

Your name
Landline telephone number that your TalkTalk service is provided on (this is shown in ‘My Account’) OR your account number if you have Full Fibre with no landline
An alternative contact number

This will allow them to identify you, and they will then be able to help.

Don't post any personal details in this thread, just add them to your community profile (only you and the TalkTalk Support Team on this community can see your profile details).

Re: Router not turning on

Anonymous — Mon, 21 Nov 2022 06:47:34 GMT

Hello,

Can you please update your community profile to include your:

Name
Telephone number
Alternative contact number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

Thanks

topic Re: Router not turning on in Broadband

Router not turning on

Re: Router not turning on

Re: Router not turning on