topic Talktalk fibre down again in Broadband

Talktalk fibre down again

mantagte1 — Sat, 03 Dec 2022 01:42:35 GMT

My router has slow flashing orange light yet again, so no Internet no emails no tv no nothing and the bloody service center is down for maintenance

Re: Talktalk fibre down again

KeithFrench — Sat, 03 Dec 2022 11:13:08 GMT

I have asked one of TalkTalk's support to pick your thread up and investigate it for you.

They aim to respond within 48 hours (Monday - Friday) excluding Bank Holidays, but if more urgent you can always try the Service Centre on 0345 172 0088. The posts are responded to in time/date order, oldest first. Please try to avoid posting on here until TalkTalk has responded to you, otherwise, this will just put you further down the queue.

Re: Talktalk fibre down again

Debbie-TalkTalk — Mon, 05 Dec 2022 07:07:12 GMT

Hi mantagte1

I'm really sorry for the delay.

I've completed a line test which hasn't detected any faults and your line is showing in sync and connected.

Is the connection working ok now?

Thanks

Debbie