how do I contact talk talk?

calihunlax — Fri, 09 Dec 2022 13:26:02 GMT

I am trying to contact talk talk over 2 issues with my broadband service. I have phoned 0345 1720088 multiple times but whenever i get through to a human the call almost immediately drops off.

(The 0345 1720088 number automated voice suggested I talk by text message. I tried this by the only advice I got was to call the 0345 1720088 number again, so that was a waste of time.)

The automated voice talked about using the chat service on their website. Is that where I am now? If not, what is the best way to contact Talk Talk? Or should I just give up and go with a different internet provider?

BTW the 2 matters I wanted to talk about are:

(1) my home internet service was switched off yesterday. Talk Talk had previously assured me twice, in 2 separate conversations, that this would not happen.

(2) my internet is getting upgraded from phone broadband to fibre. I previously asked for the kit to be sent to my work address; I now want it to be sent to my home address. How do I get talk talk to do this?

Re: how do I contact talk talk?

Skynet_TX — Sat, 10 Dec 2022 18:43:04 GMT

Hi @calihunlax,

The live chat service can be accessed from here.

topic how do I contact talk talk? in Broadband

how do I contact talk talk?

Re: how do I contact talk talk?