Solid amber light

Nikki85 — Tue, 03 Jan 2023 12:40:59 GMT

The wifi wouldn’t connect on my laptop so I turned my router off and on again and now it won’t work on any device and has a solid amber light.

Re: Solid amber light

KeithFrench — Tue, 03 Jan 2023 12:55:53 GMT

I have asked one of TalkTalk's support to pick your thread up and investigate it for you.

They aim to respond within 48 hours (Monday - Friday) excluding Bank Holidays, but if more urgent you can always try the Service Centre on 0345 172 0088. The posts are responded to in time/date order, oldest first. Please try to avoid posting on here until TalkTalk has responded to you, otherwise, this will just put you further down the queue.

To save yourself time, please make sure that your community profile includes your first & last names, broadband phone number & if possible an alternative contact number. This can be done by clicking on your Avatar picture then click on "My Settings" followed by:-

Personal Profile > Personal Information

Otherwise, TalkTalk will not be able to tie up your forum username to your broadband account. Only you & TalkTalk have visibility of your details.

Re: Solid amber light

Karl-TalkTalk — Tue, 03 Jan 2023 14:35:03 GMT

Hi Nikki85

Please add your home phone number or account number to your 'Community Profile' so we can look at this for you.

Thanks

Karl.

topic Re: Solid amber light in Broadband

Solid amber light

Re: Solid amber light

Re: Solid amber light