topic VPN GRE not Configured in Broadband

VPN GRE not Configured

MarkInStroud — Wed, 11 Jan 2023 14:27:14 GMT

From the collection of other posts on this subject, it looks like I need the Firmware in my router updating in order to use the GRE protocol on my VPN connection to the office.

Please can you arrange for this to happen.

Thanks for your help.

Mark

P.S. Just out of curiosity, with so many people now working from home, why isn't this enabled by default?

Re: VPN GRE not Configured

Debbie-TalkTalk — Wed, 11 Jan 2023 14:30:20 GMT

Hi Mark

Apologies for this. Will it be ok if I make the change to your firmware now? (we advise to leave the router switched on without being rebooted)

This is not affecting all connections, it's only certain VPN clients and a specific firmware version.

Thanks

Re: VPN GRE not Configured

MarkInStroud — Wed, 11 Jan 2023 14:31:39 GMT

Perfectly OK to upgrade & reboot the router now.

Re: VPN GRE not Configured

Debbie-TalkTalk — Wed, 11 Jan 2023 14:33:41 GMT

Hi Mark

Thank you. I will do the FW update now and I will post back to confirm once completed (This wont take too long)

Debbie

Re: VPN GRE not Configured

Debbie-TalkTalk — Wed, 11 Jan 2023 14:38:29 GMT

Hi Mark

All updated, please can you retest?

Thanks again.

Debbie 🙂

Re: VPN GRE not Configured

Debbie-TalkTalk — Thu, 12 Jan 2023 06:24:41 GMT

Hi Mark

How are you getting on, is your VPN connection working ok now?

Debbie

Re: VPN GRE not Configured

Debbie-TalkTalk — Fri, 13 Jan 2023 11:27:33 GMT

Hi Mark

Do you still need help with this?

Thanks

Debbie