topic Re: Cancellation in Broadband

Cancellation

Pmudgal — Tue, 24 Jan 2023 21:55:12 GMT

I requested to cancel my contract last month on 29th December 2022 but haven’t heard back anything yet. I also received a parcel which I didn’t want. Please could you help me?

Re: Cancellation

Divsec — Wed, 25 Jan 2023 08:51:37 GMT

Hi @Pmudgal what was in the parcel? Your post has been escalated and you should hear soon in the meantime please add your landline phone number to your community profile so that your account can be identified by the team here. Please don't post personal information here in the community.

Re: Cancellation

Arne-TalkTalk — Wed, 25 Jan 2023 11:31:13 GMT

Hi Pmudgal

Thanks for your post

I can look into this but first, can you please update your community profile to include:

Name

Telephone number or account number.

Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

Regards