topic Re: Broadband Outage in Broadband

Broadband Outage

Samie66 — Wed, 25 Jan 2023 14:14:23 GMT

Broadband in my area was down last weekend and dropping on and off Monday.

Due to third party workmen damaging cables.

Anyway I would like to know how you go about getting compensation for the days it was down.

Chris-TalkTalk — Wed, 25 Jan 2023 14:21:21 GMT

Hi Samie66,

Please see the following help article, it gives information about automatic compensation - About your auto compensation credit - TalkTalk Help & Support

Thanks

Chris