Router not assigning IP addresses

Goragon — Tue, 14 Feb 2023 17:02:22 GMT

Yesterday I came home and all my devices were unable to connect to the internet (Sky box, all mobile phones and Computers).

I tried the usual stuff turning the router off and on, resetting the router via the pinhole but still no joy,

I then phoned talktalk and they ran me through all the stuff I had already tried except for the leave it off for 20 min and turn back on.

They were unable to sort the problem and escalated it to the next level and I will get a call within 72 hours to help fix the problem.

After the call I tried troubleshooting the problem by myself and found that none of the devices are being assigned an IP address( wired or wireless), so I set about changing my computer to a static IP and managed to get back online.

I’ve logged into the router and all the setting seem fine, I turned DHCP off and back on but still unable to get the router to assign addresses can anyone think of anything else I can try?

I have a feeling I may need to replace the Router

At them moment I have a few things set to static but it’s not ideal.

Re: Router not assigning IP addresses

Goragon — Tue, 14 Feb 2023 18:32:55 GMT

Just talked to talktalk via Twitter, they are going to send me a new Router, should take a few days I’ll let you know how I get on.

Re: Router not assigning IP addresses

Anonymous — Wed, 15 Feb 2023 06:52:02 GMT

Hello,

I'm sorry for the delay. Thanks for the update and please let us know how you get on and if you need any assistance.

Thanks

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Router not assigning IP addresses

Re: Router not assigning IP addresses

Re: Router not assigning IP addresses