topic Re: Broken power cable on wireless router hub in Broadband

Broken power cable on wireless router hub

naomilohnes — Mon, 20 Feb 2023 06:36:39 GMT

Hi how do I go about getting a new power cable for the hub box mine seems to have broken and I've been without WiFi for a few days? Can't seem to find one online available to purchase?

Thanks

Naomi

Re: Broken power cable on wireless router hub

Debbie-TalkTalk — Mon, 20 Feb 2023 10:45:13 GMT

Hi Naomi

I'm sorry to hear this. Is this the cable for the router?

I can send you a replacement router which will include new cables and a returns bag for your current router.

Please can you add your TalkTalk landline number to your Community Profile, I can then order this for you.

Thanks

Debbie

Re: Broken power cable on wireless router hub

Debbie-TalkTalk — Wed, 22 Feb 2023 14:29:44 GMT

Hi Naomi

Do you still need help with this?

Thanks