topic Re: Download speed in Broadband

Download speed

bluewell3 — Sun, 12 Mar 2023 17:14:41 GMT

My speed to the router was tested with TalkTalk and showed a constant speed of 41 but from the router to my computer only 6 Mbps. it`s wired from the router to my computer. So can someone tell me why and what can be done about it?

Re: Download speed

Divsec — Sun, 12 Mar 2023 17:53:24 GMT

Hi @bluewell3 can't begin to tell you why, but have you

Rebooted the router
Rebooted the computer
Checked that all connections are secure
Changed anything
How is WiFi working.

Any consolation the pros will be back tomorrow and they'll get you sorted.

Re: Download speed

Anonymous — Mon, 13 Mar 2023 07:21:38 GMT

Morning,

I'm sorry to hear this. I've run a test on the line now which hasn't detected a fault and the sync speed looks consistent. Please can you try powering down the router for a full 30 minutes and then retest the speed again as this will reset the current session and can often increase the throughput speeds.

Thanks