topic Re: Cannot log in to Broadband account online in Broadband

Cannot log in to Broadband account online

Aid45 — Thu, 09 Mar 2023 20:51:13 GMT

I have recently upgraded my BB package for another 18 months.

I have tried to log into my account via a browser but i guess I tried to many combinations of my password as I've not logged in for ages and now I have been blocked due to suspicious activity!

How do I get back in. I reset my password but I still couldn't log in.

Re: Cannot log in to Broadband account online

Arne-TalkTalk — Mon, 13 Mar 2023 10:53:05 GMT

Hi @Aid45

Did you manage to log in eventually.

The account is not showing as restricted.

Re: Cannot log in to Broadband account online

Aid45 — Mon, 13 Mar 2023 11:31:00 GMT

Yes. Thank you I did. Tried the day after

Re: Cannot log in to Broadband account online

Aid45 — Mon, 13 Mar 2023 11:32:17 GMT

Yes thanks. Tried the day after

Re: Cannot log in to Broadband account online

Arne-TalkTalk — Mon, 13 Mar 2023 12:12:50 GMT

Thanks for the update, glad its sorted.