topic Re: router has no power in Broadband

router has no power

PSD86 — Tue, 14 Mar 2023 10:15:16 GMT

Router lost power last night and wont switch on, help needed please

Debbie-TalkTalk — Tue, 14 Mar 2023 10:18:18 GMT

Hi PSD86

I'm sorry to hear this.

Please can you add your name and TalkTalk landline number to your Community Profile, I can then send you a replacement router.

Thanks

Debbie

PSD86 — Tue, 14 Mar 2023 10:56:54 GMT

Hi Debbie I've added the details

Debbie-TalkTalk — Tue, 14 Mar 2023 11:06:21 GMT

Hi PSD86

Thank you 🙂

The replacement router and a returns bag for your current router are on the way.

Please allow 24-48hrs for this to arrive. Let us know how you get on.

Thanks

Debbie

PSD86 — Tue, 14 Mar 2023 11:08:55 GMT

Thanks Debbie

Debbie-TalkTalk — Tue, 14 Mar 2023 11:12:52 GMT

Hi PSD86

No problem 🙂

Thanks

Debbie

Debbie-TalkTalk — Fri, 17 Mar 2023 06:47:30 GMT

Hi PSD86

How are you getting on?

Thanks

Debbie

PSD86 — Thu, 13 Apr 2023 14:20:56 GMT

Hi Debbie, all good thanks, new router working fine

Karl-TalkTalk — Thu, 13 Apr 2023 15:05:57 GMT

Excellent, Thanks for confirming.

Regards,

Karl.