topic Re: Cease on line in Broadband

Cease on line

Jackien2303 — Fri, 17 Mar 2023 17:07:08 GMT

I am moving providers and have been advised that Talk Talk have placed a cease on the line . I need this to be removed so that this transfer can happen . How do I get this removed please .

Re: Cease on line

Gliwmaeden2 — Fri, 17 Mar 2023 17:11:16 GMT

If you have no luck with reaching support by Chat or Phone at all, please wait for staff to reach your thread after the weekend, @Jackien2303.

Best not to post further, unless to let us know it is sorted, before they respond, so you keep this post moving forward in the queue for attention.

Re: Cease on line

Arne-TalkTalk — Mon, 20 Mar 2023 10:53:44 GMT

HI Jackien2303

I have sent you a PM to get some more information.

Thank you.

Re: Cease on line

tonip — Tue, 31 Oct 2023 19:12:31 GMT

I've just moved into a house previously with talk talk and can't have internet with a new provider. I have rang twice and got nowhere and cut off both times.

Re: Cease on line

Gliwmaeden2 — Tue, 31 Oct 2023 21:58:19 GMT

@tonip, it gets very confusing if you add something to the end of another customer's old thread.

You need to start a topic of your own.

Return to the message board and click on start a topic.

You need to be much clearer about the issue: was the house you are moving into previously with Talktalk, or was your own previous house with Talktalk and is this part of a home move?

Please be as clear as possible, and staff will pick up your thread during the day.