topic Still no Internet in Broadband

Still no Internet

Catcov1 — Wed, 22 Mar 2023 13:05:57 GMT

Nearly a month I have had no Internet I've had numerous calls an chats on Web live still nobody been sent out I literally cannot speak to you on the phone for my own sanity it is too frustrating I am waiting two days now for some Ken to contact me to take your services out of my flat it shouldn't be this hard to have Internet

Re: Still no Internet

Gondola — Wed, 22 Mar 2023 13:54:38 GMT

Prepare for TalkTalk Support - include in the Community Profile (not in these public posts):

Account holder name, TalkTalk home 'phone number (if not Data Only broadband)

Alternative mobile contact number. Full address with postcode (in the Location box)

Scroll down to Private notes to add the customer email address and account number

Check and Save changes

Select here: Update your profile

Re: Still no Internet

Anonymous — Wed, 22 Mar 2023 14:00:38 GMT

Hello,

I'm sorry to hear this. Can I just confirm, is this in relation to a fault or installation of service?

Thanks